Beef Shipping Details
For US Orders Outside of San Antonio & Austin Texas:
We are currently shipping orders on Tuesdays in order to have product arrive to you prior to the weekend. You will receive an email confirmation with tracking to follow your delivery status. Each shipment comes with enough dry ice to keep the product frozen from shipment to delivery. Please store your product quickly upon receipt to avoid thawing.
Your order will ship from San Antonio Texas via UPS.
We ship via UPS for the most favorable pricing for our customers.
With the exception of holidays, all shipments are prepared and shipped each Tuesday. Arrival times will be up to three days after shipping is confirmed on your order.
We offer a flat $9.99 shipping rate on all frozen beef shipments.
SHIPPING TO P.O.BOXES
Shipping to P.O. Boxes is not available. Please you verify your correct shipping address. Any special instructions, can be added to the comment section upon checkout. Once your order ships, we have no control over what occurs to your order during transit with UPS, therefore, making sure your shipping address and delivery details are correct is highly important and the responsibility of the customer and not Wholesome Meats.
PERISHABLE PRODUCTS AND KEEPING THEM FRESH:
Each order will be shipped in a box with biodegradable insulation and dry ice. This ensures your order arrives fresh, cold, and safe. Our items are shipped frozen, ensuring they arrive to you at a safe temperature. It is possible that a portion of your order may not arrive completely frozen, especially when the weather is very warm. We suggest transferring the contents of your order to a refrigerator or freezer immediately upon receipt and at a minimum on the day of delivery.
We will do all we can to ensure your shipment arrives fresh, —however, if any of your order is warm to the touch, we suggest discarding that portion and calling our customer service number. We take food safety and shipping our products very seriously.
** Do not touch the dry ice with your skin. To dispose of dry ice, place it in a well-ventilated area at room temperature; the remainder of the ice will sublimate away. Never dispose of dry ice in a trash can, chemical waste container or other garbage/waste can. **